FAQs

 

 

How do I order?

FIRST Add items in your cart by clicking the "Add to Cart" button. Then proceed with check out. Select your intended date of delivery and your INSTAGRAM NAME for our reference. 

 

Do you have on-hand stocks?

We ensure the quality of our products so all our items in the menu should be ordered at least half a day in advance. In some cases, We make extra batches. Just send us a Message via FB/IG to know our daily on-hand stocks.

 

When do you deliver?

We can deliver as soon as the next day after you've  completed your order and payment. We can only accept PICK UP for same-day orders. You may book your own courier of choice after confirming with us the stock availability of your order the same day.

 

What time is your standard delivery/ Pick-up time?

Our own rider leaves our hub and is out for dispatch at 11 AM everyday. you will receive a message via Email and IG/FB once it is out with our rider if you indicated your FB/IG handle name in the form. Expect it to arrive within the day. As for the exact time, It depends on the volume of our orders on that day. Should you wish to have it delivered at an earlier time, Kindly indicate it in the notes section of your order form. Pick up by your own rider will start at 10:30AM until 4PM ONLY.

 

What time do i expect my order to arrive?

If you selected the for delivery option, expect it to arrive from 11AM-6PM. Should we have any updates with the delivery schedule, We will definitely let you know.

 

Do you ship outside METRO MANILA?

In some areas, We do. Send us a message first to confirm the availability of your orders.

 

How do I pay?

You may send your payment via GCASH, PAYPAMAYA, BDO, UNION BANK or CREDIT CARD. Once payment has been made, YOU MUST send us the proof of payment via IG/FB message or EMAIL. 

 

What is the shelf life of your products?

Our chips are best eaten within three weeks from date of purchase. This should be chilled at least before consumption. Our truffle chocolates must be kept chilled at all times as they are very sensitive to direct heat. Our chocolate covered dried strawberries can be eaten and best enjoyed in room temperature not lower than 24 degrees. 

 

Where to find US?

You can avail of our products through our accredited partners below:

* Frankie And Friends General Store 2/F Powerplant Mall, Makati

*Delidrop SM Aura and San Juan branch

* Asterisq Poblacion, Makati

* P&J store pasabuy ( For Isabela)

* Meatbros Black Scoop Bldg, San Fernando Pampanga

* Mindanao Basket Davao City

* ODD OnDemandDeals available at GRABMART and FOOD PANDA

 Got Other Questions?

Send us a Message via IG, FB or Email and we will get back to you as soon as we can. 

 

 

 

Merci!!!